- General Information
 - Manufacturer
 - HP Inc.
 
- Manufacturer Website Address
 - http://www.hp.com/au/
 
- Brand Name
 - HP
 
- Service Name
 - Care Pack Hardware Support - Post Warranty
 
- Product Type
 - Warranty
 
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.
- Service Information
 - Service Main Type
 - Exchange
 
- Service Sub Type
 - Electronic and Physical
 
- Service Characteristic
 - Parts & Labour
 
- Service Description
 - 9x5x4 Hour
 
- Service Details
 - Help improve system uptime: 
- Convenient onsite support
 - Reliable response times
 
 
- Provided Support
 - Parts Replacement
 
- Remote Diagnosis
 
- Service Availability
 - 9 x 5 Parts & Labor
 
- Service Response Time
 - 4 Hour on Same Business Day - Parts & Labor
 
- Service Location
 - On-site
 
- Service Duration
 - 1 Year
 
- Product Supported
 - HP LaserJet M712 Printer