- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- Care Pack Hardware Support with Accidental Damage Protection - Extended Warranty
- Product Type
- Warranty
Overview
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service with Accidental Damage Protection, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.
Benefits
We'll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.
Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line - or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Protect against accidents: Accidents happen. In the event that peril finds your PC, don't worry-accidental damage protection covers spills, drops, falls and more.
Features
Remote problem diagnosis and supportNext business day onsite hardware support
Replacement parts and materials included
Formal escalation procedures and management
Access to electronic support information and tools
HP remote system access and support
Accidental Damage Protection
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5xNext Business Day
- Provided Support
- Phone Support
- Parts Replacement
- Repair
- Accidental Damage Protection
- Service Response Time
- Next Business Day - Parts and labour
- Service Location
- On-site
- Service Duration
- 3 Year
- Product Supported
- HP ZBook Mobile WKS G4 G5 G6 Series 3/3/3 Warranty
- HP Global Spls ZBook G4 G5 G6 Mobile WKS w FPR or SCR
- HP Elitebook 1xxx 3/3/3 Warranty
- HP Elitebook 1xxx 3/3/0 Warranty
- HP Elite Folio 13.5 2-in-1 3/3/3 Warranty
- HP Elite Folio 13.5 2-in-1 3/3/0 Warranty
- HP Elite Dragonfly 3/3/3 Warranty
- HP Elite Dragonfly 3/3/0 Warranty
- HP Elite x2/x210xx Tablet 3/3/0 Warranty
- HP Elite x2/x2 10xx Tablet 3/3/3 Warranty